FAQ

Shipping

How long does processing take?
Orders are typically processed within 1-2 business days before shipping.

How long does delivery take?
Once shipped, standard delivery typically takes 3-5 business days. These are estimates, not guarantees, and can vary due to carrier delays, weather, or high order volume.

Where do you ship?
We currently ship within Pakistan and to the United States.

Will I get tracking information?
Yes, you'll receive tracking information by email once your order ships.

Returns & Refunds

Can I return an item?
All sales are final. We do not accept returns for reasons like change of mind or incorrect size/color selection. If your order arrives damaged, defective, or incorrect, contact us with your order number, a description of the issue, and photos or video, and we'll work with you on a resolution.

Can I cancel or change my order?
Contact us as soon as possible after placing your order. We can't guarantee a change or cancellation once an order has entered processing or shipping.

Payment

What payment methods do you accept?
We accept the payment methods shown at checkout.

Contact

How do I reach customer support?
Email us at getaq121345@gmail.com or use our Contact page, and we'll get back to you as soon as we can.